Refund & Return Policy
Last updated: November 14, 2026
7-day money-back guarantee
If you are not satisfied with any product, you can request a full refund within 7 days of the purchase date. No explanation is required. This applies to main courses and add-ons.
How to request a refund
- Email support@klgroupllc.com from the address used at checkout (or include it in your message).
- Tell us the product name and purchase date.
- We confirm and process the refund within 2 business days.
Refunds go back to the original payment method. Depending on your bank, they take 5–10 business days to appear on your statement.
Returns
Our products are digital and nothing is shipped, so there is no physical item to return. When a refund is issued, access to the refunded content is removed.
After 7 days
Requests made after 7 days are reviewed case by case. If you were charged in error or never received access, contact us at any time and we will fix it.
Disputes
If you don't recognize a charge from "KLGROUP" or have a problem with an order, please write to support@klgroupllc.com before contacting your bank — we resolve most cases within one business day.